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Last updated Date: 11/22/2024

At Avwarm, we are committed to protecting your privacy and ensuring a safe and secure online shopping experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, shop with us, or engage with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect both personal and non-personal information to enhance your experience and provide the best possible services. The types of information we may collect include:

Personal Information

Name: For order fulfillment and customer support.
Email Address: To send order confirmations, shipping informations, newsletters, and promotional offers (with your consent).
Phone Number: For order updates or customer service inquiries.
Billing and Shipping Address: To process payments and deliver your orders.
Payment Information: Credit card or other payment method details for order processing (Note: Payment information is securely processed through third-party payment providers and not stored on our servers).

Non-Personal Information

Device Information: Including IP address, browser type, and device type for site optimization.
Usage Data: Information about how you use our website, including pages visited and time spent on the site.
Cookies and Tracking Technologies: We use cookies and similar technologies to personalize your shopping experience and analyze website traffic.

How We Use Your Information

We use your information for the following purposes:

Order Processing: To process your orders and deliver products.
Customer Support: To respond to inquiries, resolve issues, and provide assistance.
Website Improvement: To analyze and improve the functionality of our website.
Legal Compliance: To comply with legal obligations, such as fraud prevention, tax reporting, and other regulatory requirements.

How We Protect Your Information

We take the security of your personal information seriously and employ industry-standard security measures, including encryption, secure servers, and firewalls. However, please note that no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who assist us with business operations, including:

Payment Processors: To process payments securely.
Shipping Partners: To deliver your orders.
Marketing Partners: For email marketing and promotions (with your consent).

We may also disclose your information to comply with legal obligations, prevent fraud, or protect our rights.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct any inaccurate information.
Deletion: You can request that we delete your personal data, subject to legal and contractual obligations.
Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in emails or by contacting us directly.
Cookie Preferences: You can manage your cookie preferences through your browser settings.

For any of these requests, please contact us at support@avwarm.com.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page with an updated effective date.